Finding another machiine or a rewards card attendant was nearly impossible and required a half mile walk to Fox Tower from Great Cedar.

Lights were flashing to show it was malfunctioning, but there was noone to fix it. Only problem is that there was only one machine and it did not work. They have eliminated the players' club desks and redcuced the number of attendants by substituting a machine that takes your driver's license and prints a new card. Let's start with getting a reprint of your players' club card.

But the devil is in the details and Foxwood's managment is not paying attention to them. If the service and improvements made were exceptional, there might be some justification, or at least a rationalization, for what they are doing. Suffice it to say, that what they have done is not reasonable and many of us will not come back to be robbed. A lady next to me complained that she was doing max bets which had been increased on the 'improved' replacment machines added in recent months and had lost $300 without ever receiving even one free spin. It really sucked and left me mildly depressed. The machines were dull as they did nothing but suck down money without providing any stimulation or excitment (or hope) at any time. It lasted about three hours with me making modest bets of 60 cents per spin on the Quick Hit machines. I took a thousand dollars with me to bet. After a hiatus of a year, I decided to visit them this weekend thinking Haloween might be a fun time to be there. At the same time, they have raised prices across the board from the gift shop prices, to restaurants, to the hotel rates, to the max bet on most slot machines making the place unafforable and out of the reach of most patrons. And they have made many 'improvements' to their property to make it more glamorous and glitzy. In addition to Go Kart tracks and a Zip line, they are now adding a water park. Like many in the gaming industry, Foxwoods is shifting to an 'entertainment' model trying to transition to a vacation destination like Disney World.

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